Age Verification Policy

2) How we age-gate and verify

• Age gate: we may ask for your date of birth and an 18+ confirmation before account creation or feature access.
• Account checks: we may request additional information when our systems detect risk indicators (e.g., inconsistent details, unusual activity, or reports).
• Identity/age documents (when needed): we may ask for evidence such as a passport, New Zealand driver licence, or other government-issued ID that shows date of birth.
• Electronic verification (where available): we may use trusted verification methods/providers to confirm your age/identity using the information you supply.

We only request what is reasonably necessary to verify age and help keep the service restricted to 18+ users. Personal information is handled in line with our Privacy Policy.

3) If we suspect an account is underage

• We may restrict access, pause features, or suspend the account while we verify age.
• We may request proof of age within a specified timeframe.
• If we cannot confirm the user is 18+ (or we confirm they are underage), we will close the account and take appropriate steps to prevent re-registration.
• Any handling of balances, prizes, or payments will be managed in accordance with applicable law and our terms (which may include voiding access and reversing transactions where required or permitted).